What is their latent reasoning behind the decisions they make? What do they fear, where do they find the answers, who do they want to help them, which parts of the process are the worst and which the most exciting????
We will find answers on these rich questions by researching some experts, people who have experienced the whole process themselves.
But before that, to make these people more aware of their experiences we will provide them with sensitizing material, a booklet with daily exercises.
When these people have finished this week of sesitizing their will be a final session, with all participants together around one table. We hope we can get all the answers we are looking for at that evening.
For our foreign team members we have tried to explain the poster ABN provided us, to have them understand all the mortgage aspects. (see below) If you want to take a better look, click the link above.
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